Stop Nagging!

25 Dec

I have been taken to task by quite a few of my loyal readers for not having posted more than once a month, and I apologize. I worked five days a week for all of November, had a week off, and then started working again. This job is supposed to run until April! I’m really enjoying what I’m doing right now, but I’m too old for this nonsense! Getting up at 6 AM and staying up all day without a nap is too much.

Right now, I’m working for a hobby shop, and as you can imagine, things have been a wee bit hectic. This company is located in an exurb just north of Baltimore, which is important to this story. Two people called in on Monday – back-to-back, no less – who have a very weak grasp of geography. One fellow clicked on the “No shipping charge” option, figuring it would take longer, but save some money. When he hadn’t gotten his package in two weeks, he called to see what was up. Maybe the problem wasn’t geography was much as reading skills, but when you live in Altoona, PA, choosing curb-side pickup in Baltimore isn’t a good option.

The other call was from a truly outraged customer who wanted to know why we had charged such an exorbitant price for shipping. He’d selected overnight air delivery, but he lived less than thirty miles from the company! If the package was marked “Air Mail” it probably went into a bin and was sent to the airport before anybody realized what he had done. It took longer to find it than it would have taken to send it UPS, and far, far longer than if he had just come and picked it up!

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